Contact Forms on your Website

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One of the keys to running a good website, is allowing your visitors to contact you when they have a question or comment on your website. Yet, in this day of email harvesting and spam, how do you allow your website visitors to contact you, without exposing yourself to a deluge of unwanted vi*gra ads?

The answer? Use a form mailer! A form mailer is a system which takes information that someone types into a form on your website, and turns it into an email which you can read.

How Do Form Mailers Work?
When a person enters data in a form field on a website and submits the data, that data is transmitted to a script, also on the website, which contains the instructions required to process it. In the case of a form mailer, the script takes that data and puts it into an email, which it sends out to a specified email address. The person who filled out the form, then receives some sort of instructions as to what they can do next, now that they have successfully filled out the form.

Why are Form Mailers Needed?
You may be asking, why can’t I just put my email address on my website and let people contact me with it? If you’ve used the internet for any period of time at all, you’ll know about the problem of spam. SPAM is the name given to unwanted email, usually sent out in an effort entice people to purchase items or come to a given website. If your email address is posted on your website, it is more than likely that in a few weeks/months time, you will begin receiving more “SPAM” than you’ll know what to do with. This is because less reputable individuals will find your email address, and sell it to the highest bidder for their spam advertising pleasures. Soon, your mailbox will be so full of junk you will have a hard time separating the good from the bad.

A form mailer will allow you to accept email from your website, without risking your email address being “harvested” and sold. This is because the form mailer itself will handle the transmission of the email, rather than just posting your email address on the website.

What to Look For in a Form Mailer:

  1. The ability to completely hide your email address.
    There are some systems out there which require you to put the email address you want the form to go to in a hidden field on the form on your site. This is bad. Even if a field is hidden on the site, it can still be read in the code of the web page. The Form Mailer should at very least give you the option to set an internal email address to send your forms to, without putting it directly on the web page.
  2. The ability to send your visitor to a “Thank You” page.
    You want visitors to have a positive experience on your site. As such, once they fill out a form on your site, send them to a page which thanks them for their input, and possibly even gives them a time frame in which you will get back to them if requested.
  3. The ability to set required fields. In some cases, you may want to force your visitors to fill out the “email_address” field before sending in a form. For example, if they have written you for help, you want to make sure you can contact them back. As such, you will want the Form Mailer to allow you to specify which fields on the form are required for the system to send in their response.
  4. The ability to send a personalized automated response. This can be a key strategy in making sure that your visitors stay connected to you. It can mean the difference between making or breaking a customer. This feature would allow the system not only to email their information to you, but would also email them a personalized response possibly outlining what their next course of action could be, or letting them know that you have received their email and that as important customers or clients, you will be contacting them personally as soon as possible.

Suggest a Good Form Mailer…
WarkenSoft Productions has developed a Form Mailing script which fulfills all of the above requirements and more. It is quite easy to install, and as it is built in PHP should be usable on most web servers. We strongly suggest that you check this one out. We are convinced that you’ll find it to be a great asset for your website. So why not check it out. You can find it on our Product Page.

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